Frequently Asked questions

General Questions

What level of fitness do I to join?

No level of fitness is required to begin as you can train at your own pace. Though with regular training of the courses your fitness will gradually improve

Can I learn martial arts online?

The online academy is designed for a beginner to start their marital art journey or anyone who wants to further their knowledge of martial arts. Though eventually you would want to practice with others to make your training practical.

Can I train alone?

Of course! The online academy is a space for you to come and train with or without others. A majority of the training can be trained by yourself and does not require another person

What about if I have an injury?

If you have any injuries please train in a safe manner and do not push yourself over your limit whatever that might be. All the training methods in these courses are meant to be learnt and trained gradually to improve the overall well-being, fitness and confidence of the practitioner. Do not train any movements that stress any injuries. Please email in if you have further questions about injuries

The Online Academy

How often in new content added to the online academy?

New content is added to the site monthly! If you have any recommendations of content you would like please contact Lucca D via the contact form

How does the Online Academy work?

The Online Academy builds you up step by step through beginner stage onwards. You can start any course at any point but it is recommended to go from the beginning of each course onwards

Can I get certified under OWOA Martial Arts?

Yes as long as you have either FOCUS IN or YEARLY SAVER membership you can get certified. For more info check out the Certification section once logged in

What video quality is used?

Videos can be viewed in 480p, 720p & 1080p. You may choose what suits your computer capabilities best

What languages are the courses in?

At the moment the courses are taught solely in English. They will be subbed in a variety of languages as soon as possible

My Account

Where can I view my account details?

Once you have logged in you can click on the my account heading situated at the top of the page. Here you can see details of your account

Can I change my password?

Yes once you have logged in go to ” My Account ” there you will be able to change your password. Alternatively you can change your password in the My Profile/Exp Points section

How does payment work?

Payment is taken automatically monthly or yearly according to the level of membership chosen and the date joined

Can I change my membership level?

Yes, once you have logged in go to “My Account”. Here you will be able to change membership level

Privacy

What is my data used for?

The details you provided upon signing up are only used to gain access to online academy. Details are kept private and not passed on to any 3rd parties or externally

How are payments made?

Payments are made through Stripe or PayPal

Can I make payments with a credit card?

Yes you can make payments with a credit card via Stripe or PayPal

How long is my data kept?

Your data will be kept as long as you have an active membership to the academy. If you cancel your membership we will delete your data after 1 year. If you would prefer it deleted straight away please contact in

Refunds & Cancellations

How do I cancel my membership?

Once logged in go to “My Account” here you can cancel you membership

What happens after cancellation?

Payments will stop being taken from your account. You will lose access to the online academy material but your account will remain for up to a year. After a year it will be permanently deleted

Can I get a refund?

We offer a 30 day money back guarantee. If you decide the academy is not for you let us know within 30 days and you will receive a full refund

Didn’t find your answer? Please contact in and we will get back to you ASAP

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